CBW Liberty: Reservations and Cancellations

Our reservation and cancellation policies below have been updated and are effective on January 1, 2024.

Cancel A Reservation

If you need to cancel your reservation, please CLICK HERE to fill out a Contact Us form or Text us at (816) 792-2275. You will receive confirmation back that your reservation has been cancelled and if any fees have been applied.

Dog Boarding

Non-Holiday/Non-Peak

A credit card must be kept on file at the time of booking to confirm your reservation.
A One-Night Deposit is required for all Non-Holiday/Non-Peak Boarding Reservations to secure your reservation. Balance can be paid at Check-In or Check-Out.
You will be responsible for verifying your check-out date and any additional services you have requested at the time of check-in. If you check out earlier than your originally scheduled check out date without prior arrangements being made, you will be charged a 1-Night Boarding Fee at your current nightly boarding rate and 50% of any additional services that we were unable to provide due to the early pick-up.
A 2-day notice is required to cancel a Non-Holiday/Non-Peak reservation.
If you cancel 2-Days prior to your boarding reservation, a full refund will be given.
If you are a No-Show or Cancel within the 2-Days prior to your boarding reservation, your deposit will be forfeited.
Deposits cannot be used as credit for other services.
All pricing and policies are subject to change without notice.
To cancel a reservation, please CLICK HERE and fill out a Contact Us form or Text us at (816) 792-2275.

Holidays/Peak Season (Peak Season is from Memorial Day through Labor Day)

A credit card must be kept on file at the time of booking to confirm your reservation.
A 2-Night minimum stay is required during the Holiday periods listed below to better accommodate all our furry guests.
During Peak Season, a 2-Night minimum stay will be required during weekends only (Fri-Sun).
A 50% Deposit is required for all Holiday and Peak Season Reservations to secure your reservation. Balance can be paid at Check-In or Check-Out.
You will be responsible for verifying your check-out date and any additional services you have requested at the time of check-in. If you check out earlier than your originally scheduled check out date without prior arrangements being made, you will be charged a 1-Night Boarding Fee at your current nightly boarding rate and 50% of any additional services that we were unable to provide due to the early pick-up.
A holiday period is considered 5 days before and 5 days after the actual date of the holiday.
Holiday periods are listed below.
A 7-day written notification is required to cancel a Holiday or Peak Season reservation.
If you cancel 7-Days prior to your boarding reservation, a full refund will be given.
If you are a No-Show or Cancel within the 7-Days prior to your boarding reservation, your 50% deposit will be forfeited.
Deposits cannot be used as credit for other services.
All pricing and policies are subject to change without notice.
To cancel a reservation, please CLICK HERE and fill out a Contact Us form or Text us at (816) 792-2275.

Boarding Check In/Out

Check-In/Out: (Mon-Sat)

Check-in as early as 6:30am. We encourage you to check-in before 12:00pm so your Camper has time to enjoy more playtime and can snooze the night away.
Latest check-in is 6:00pm. If you will be checking in after 4:00pm, please ensure that your Camper has been fed prior to coming in.
Check-out is between 8:00am-12:00pm.
You can request an Extended Check-Out anytime during your boarding stay for an additional $15. This provides your Camper the opportunity to play for the rest of the day and be picked up as late as 6:30pm.

Check-In/Out: (Sunday Only)

Check-in is between 7:00am-10:00am and 3:00pm-6:00pm. We encourage you to check-in before 10:00am so your Camper has time to enjoy more playtime and can snooze the night away.
Latest check-in is 6:00pm. If you will be checking in after 4:00pm, please ensure that your Camper has been fed prior to coming in.
Check-out is between 7:00am-10:00am and 3:00pm-6:00pm.
An Extended Check-Out Fee of $15 will be charged if you check-out between the hours of 3:00pm-6:00pm.
Camp will not be open from 10:00am-3:00pm.

Dog Day Care

Reservations

Day Camp reservations made via the mobile app or online need to be scheduled at least 24 hours in advance of your desired date.
Same day reservations can be made by calling camp at (816) 792-2275.

Cancellations

Day Camp reservations need to be cancelled by 10:00am on the day of your reservation.
If you are a no-show or don’t cancel your reservation by 10:00am, it will result in a single day being used from a day camp package on your account or you will be charged the current rate for a half or full day of day camp.
To cancel a day camp reservation, please call Camp or Text us at (816) 792-2275.

Day Camp Check In/Out

Check-In/Out: (Mon-Sat)

Check-in as early as 6:30am.
Latest check-in for day camp is 12:00pm unless prior arrangements have been made.
Check-out is anytime up to 6:30pm

Check-In/Out: (Sundays Only)

We will provide limited Day Camp on Sundays for $20.
Day Camp Hours are from 7:00am-10:00am and 3:00pm-6:00pm.
If not picked up by 10:00am, your Camper will be put in a cabin with water to rest between 10:00am-3:00pm. They can be picked up anytime between 3:00pm-6:00pm.

2024 Holidays / Peak Season (50% Deposit Required)

If any part of your boarding reservation falls between the holiday dates shown below, a 50% deposit will be required and needs to be paid before we confirm your reservation.

Peak Season – Memorial Day through Labor Day
Spring Break / Easter – 03/22/24 – 04/05/24
Memorial Day – 05/22/24 – 06/01/24
Independence Day – 06/29/24 – 07/09/24
Labor Day – 08/28/24 – 09/07/24
Thanksgiving – 11/23/24 – 12/03/24
Christmas/New Year’s – 12/20/24 – 01/06/25